Frequently asked questions
Short answers to the questions we get most often. If you do not see yours here, reach out on Telegram.
Is this financial advice?#
No. Sigmate publishes detected on-chain activity, not recommendations. Pool wallets can be wrong, tokens can be rugged, and markets can move against you. Size positions accordingly and assume any trade can lose.
Do you custody or trade for me?#
No. Sigmate is strictly a signal service. We never touch your funds, never hold your private keys, and never place trades on your behalf. You decide what to do with every signal.
What does the 30-second head-start actually buy me?#
In meme-coin clusters, price action often moves within the first 10 seconds of detection. Receiving a signal 30 seconds before the public Telegram channel is the difference between entering into the initial fill and buying the follow-on pump, which is where liquidity is thinnest and slippage worst.
Why are some A and S signals missing from the public channel?#
When the public channel already contains two or more B, A, or S rank signals in the previous 24 hours, the next A or S signal is marked premium-only and never posted publicly. It still fires on every premium channel (DM, webhook, API stream). See the Anatomy of a signal page for the gate logic.
How do you charge if there is no credit card?#
Every plan is paid in USDC on Solana via the Solana Pay flow. You scan a QR or tap a link from any Solana wallet, the transaction confirms on-chain in seconds, and your subscription activates immediately. No recurring charges, no stored payment method: renew by paying again when your plan expires.
Can I get a refund?#
Payments are on-chain transfers, so there is no programmatic refund path. If a payment is credited to the wrong tier or we incorrectly refuse a seat, reach out and we will resolve it manually. Otherwise, try the 7-day $7 trial before committing to a longer subscription.
What happens if my plan expires?#
Premium delivery stops immediately. API stream connections terminate with a 403 on the next read. Webhook POSTs stop firing. Telegram DMs stop. Your configuration (filters, linked Telegram, webhook secret, API keys) is preserved, so if you resubscribe later, everything picks back up.
Will the public Telegram channel stay free?#
Yes. The public channel is free forever. Premium exists to deliver the head-start, exclusive alerts, alternate channels, and tooling.
How do you pick pool wallets?#
Wallets are added to the pool based on a composite of realized PnL, win rate, trade count, and multi-source corroboration. The pool rotates: new strong performers graduate in, persistent weak performers rotate out. We do not disclose the scoring weights or the full ingestion pipeline, since that is the core of the service's edge.
Can I run my own detector?#
You can try, and some people do. Sigmate's value is in the wallet curation, the cluster thresholds, the rug-check pipeline, and the sub-second delivery, any of which you would need to rebuild. The $39 Starter plan is faster, cheaper, and better maintained than rolling your own, for almost everyone.